[ PRIVACY ]
Privacy Policy
IntentCode, Ltd., Co. ("we") runs this website (www.intentcode.co.kr) and handles only the personal data it truly needs. This policy covers the website; each product, such as AI Office, follows its own privacy policy. This English version is a translation, and the Korean version prevails.
1. Why we process personal data
- Newsletter: sending new posts and product news (promotional emails are marked "(Ad)" in the subject), confirming subscriptions, and handling unsubscribes
- AI assistant (chatbot): answering your questions, keeping the context of a conversation, and improving answers
2. What we collect and how
- Newsletter
- (Required) email address · (Automatic) language, subscription status, and the dates you subscribed, confirmed, or unsubscribed — collected through the signup form in the footer
- AI assistant (chatbot)
- (Automatic) what you type and the replies, a conversation summary, answer ratings (thumbs up/down), a randomly generated conversation ID, and your language — created when you use the chatbot
The chatbot never asks for your name, email, or phone number. Please do not type personal details into it. The website does not store IP addresses or other connection data, but our server and CDN (AWS) may record access logs automatically for security and troubleshooting.
3. How long we keep it
- Chatbot records (messages, summary, ratings): deleted automatically 30 days after the last message in the conversation.
- Newsletter email: kept while you are subscribed and deleted 30 days after you unsubscribe. Signups that are never confirmed are deleted 30 days after signing up.
- Database backups are kept for 30 days and then deleted automatically, so deleted data may remain in backups for up to that long.
4. How we delete it
Every day we automatically delete data whose retention period has ended, in a way that cannot be restored. When you ask us to delete your data, we do so without delay.
5. Sharing with third parties
We do not share personal data with third parties, except where the law requires it.
6. Processors and transfers abroad
We use the following processors to run the service.
- Amazon Web Services, Inc.
- Servers, database, email delivery (Amazon SES), and backups — stored in Korea (Seoul region)
- Anthropic, PBC (USA)
- Generating chatbot answers · Data: conversation text · How: sent over an encrypted connection (HTTPS) when you use the chatbot · Retention: per its API data policy · Contact: privacy@anthropic.com
- Google LLC (USA)
- Text embeddings for search (turning text into number vectors) · Data: search terms taken from your question · How: sent over an encrypted connection (HTTPS) when you use the chatbot · Retention: per its API data policy · Contact: https://policies.google.com/privacy
Transfers abroad happen only when you use the chatbot. If you do not want them, simply do not use the chatbot; the rest of the website works as usual.
7. Your rights
- You can ask to access, correct, delete, or stop the processing of your personal data at any time. We respond within 10 days.
- Send requests to contact@intentcode.co.kr. You can leave the newsletter at any time with the "Unsubscribe" link in every email.
- Chat records are not tied to a name, so to delete them, include the conversation ID stored in your browser (intentcode_session_id). Clearing your browser storage also disconnects future chats from past ones.
8. How we protect it
- Encryption in transit (HTTPS) everywhere
- Access control for the admin area (password authentication, least privilege)
- Secrets such as keys and passwords stored encrypted (AWS Systems Manager Parameter Store)
- No chat text or email addresses in server logs
- Automatic deletion when retention periods end
10. Privacy officer
- Name
- Jusin Jung (정주신)
- Title
- CEO
- Contact
- contact@intentcode.co.kr
11. Where to get help
For reports or advice about privacy violations, you can contact these Korean public bodies.
- Personal Information Infringement Report Center: privacy.kisa.or.kr / 118
- Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
- Supreme Prosecutors’ Office, Cyber Investigation: www.spo.go.kr / 1301
- Korean National Police Agency, Cyber Bureau: ecrm.police.go.kr / 182
12. Changes to this policy
This policy applies from October 22, 2026. We announce changes on the website 7 days before they take effect, or 30 days before for changes that significantly affect your rights.